Ugh....I am in hair hell right now. I have been going to the same colorist for highlights/lowlights for almost 2.5 years and never had a problem. Last Christmas she left and went to work at a different salon (under bad circumstances so she was not allowed to take her clientele info). Naturally I followed her to the new salon and went in for my usual high/lowlights....assuming she would remember what formula she had been using in the past on my hair. Wrong. My hair is very fine and a level 8 is plenty for lightening it....she mistakenly took me to a level 11. Needless to say I was waaaaayyy too blonde and in the process some major damage occurred that I am still trying to deal with. She first tried to remedy the problem by using a toner which lasted all of two weeks and then was gone since my hair was so porous it couldn't hold the toner. She is no longer using any bleach on my roots because I'm so freaked out about additional breakage, but she says she is lightening it with "color" which is giving me a darker blonde effect which is just "ok". I have really been babying my hair with Phyto products, alternating with Bumble & Bumble, Philip B rejuvenating oil, and occasionally Joico K-Pak reconstructor (which I know has protein in it and I have heard that too much protein can cause additional breakage ) and have been doing weekly moisturizing treatments that I leave in sometimes for hours under a plastic cap. It will look better for a few days and then I'm right back to the frizz and breakage. There seems to be no substance to it at all, and certainly no natural shine. I don't know what else I can possibly do at this point. I have thought about ordering some Kerastase products from Fred Segal since I hear a lot of good things about that line. I do have regular trims and that does seem to help (I have a just-below-the-chin length bob) but I'm starting to wonder if I should just forget highlighting altogether and go to a semi-perm or perm light brunette color? Would this help the health of my hair at all and give me back some shine? I am at my wits end and wondering if pulling a Britney Spears might be my only solution. Any suggestions would be much appreciated.