Peter called me this afternoon after I left countless messages for Leslie (she must be too chicken to call me back). Anyway, Peter just wanted me to know that he credited my account. I asked about what they where doing about the fake bags and he said that he does not know; that he is not in the "loop" (yea right). So I checked my Bluefly acct, only to find out that they DID NOT refund my shipping. I called them back and of course, they were unavailable. So I called customer service and spoke with a supervisor. I explained the situation, and he had the nerve to say that Bluefly only sells authentic handbags. This makes me think that they are still not going to accept responsibility for fakes. I was so mad but I remained calm as I threw out words such as BBB, class auction lawsuit, illegal activity, etc. The supervisor said he would start working on this for me. I know the s/h between the two returns is $20, but still I deserve back every penny. How is everyone's else doing with their returns?