On the plus side, my mousse is being sent out. I emailed them last night to make sure everything was OK has they had received my exchange last week. Theyre response was that again they were sorring for the delay, the 14 day return period wouldnt apply to me but they said I should have LIED on the fedex form so they wouldn't have to pay duties. The hell? They said I should have only filled out the form they sent. Which was just a piece of paper. FedEx required me to fill out like 3 pages of junk and there was no way I was going to falsify customs documents. Ugh. So glad to be done with all of this.