Wow I'm pissed

[CandyJanney]

So I ordered 40232, The Legacy Stripe Framed Wristler and have been going NUTS waiting for it. I've had one before and I LOVE them. I get the item in today, new from JAX, it's friggin terrible. It's misshappen and the legacy fabric is all weird in a few spots.. Its just got a weird shape and looks just sloppily make. I'm so annoyed because now I have to return the damn thing for a new one and I shouldn't have to. This wristlet looks like it's been beat up!

 

[Ihateknockoffs]

I would call coach immediately.

 

[CandyJanney]

On the phone with them now... Grrrr...

 

[handbag*girl]

I know this sucks when it happens but just think how happy you will be when the new one arrives

 

[Mommyville]

What did they say???? I hope you laced it into them!!!!

 

[beanpolejd]

Sorry to hear that...

 

[TinksDelite]

Is this the Beauty Case one?? Because mine is supposed to be delivered today... I've been waiting forever to get one & I'll be really upset if it looks like crap

 

[CandyJanney]

No the Wristlet. I got the Framed beauty case and the Legacy lining had a few spots that were "off" but I'll manage. The Wristlet was just ICK. The woman on the phone was very nice. She said I can return it at a store and have them call the 1800 number and they'll ship another priority overnight but I can't get to a store today so I'm priority overnighting it myself so they can reship hopefully tomarrow. I'd really like to have it by Friday. =P I just could not believe the shape the item was in! O_O

 

[lvdreamer]

I'm sorry that you got such a messed up piece, but I'm hopeful that you'll have a great replacement soon!

 

[bravorodrig]

Well that sucks...

 

[AlbertsLove]

Wow, I am really sorry to hear that, its awful. I hate ordering things by mail, if its going to take five days to receive it for five days I go nuts, and then to only be dissapointed t>>> WOW Hopefully the next one is perfect..

 

[natalieg]

aw im sorry definately call JAX right away!!

 

[Foxy Cleopatra]

seems l've been hearing alot about Coach quality issues lately.
Sorry to hear about your dissapointment, I hope you enjoy the new one.

 

[Voodoo]

Hopefully your replacement is perfect!

Sorry to hear about that.

 

[shoppy]

Wow, I can't believe that they shipped out something like that. Hope everything works out for you!