Its a Cabas Piano. I dont have any of the reciepts/papers from it (ack) but it is authentic. Taking it to a different place from where it was bought (by my mom so not under my name either) Would they/Do they? condition the handle leather for you if you ask? do little touchups? its my first and only LV bag, sorry if its a stupid ? lol. Its a couple years old and needs to be conditioned on the handle but im too afraid to do it myself. also can they heatstamp small initials on the handle?