I bought a scarf over the phone from a boutique in NY on Jan 1st and I haven't got it yet. I never got any tracking info for it either.. This boutique was the only one I could find with this item in stock.. JAX didn't even have it.. The SA was holding it in her hand and describing it to me to make sure it was the right one, lol. Do I call the boutique about this? Does it take longer to get things directly from a boutique??