I had purchased a few Coach bags from Macy's and Nordstroms in the past. I've even registered them on Coach.com. But when I'd lost the LEATHER hangtags off my '06 Whiskey Shoulder Bag and my Black Leather Mandy, I'd called Coach to get them replaced (told them the Serial #, antique brass hardware color and purse leather colors) but they sent me these UGLY bright BRASS METAL hangtags as replacement for both the purses! It's hard to believe they don't have any Whiskey Leather nor Black Leather hangtags as replacements! Aren't these their standard leather colors currently? Does anyone know WHY Coach does this? I wonder if Coach did this because they don't have any record (thru Coach Boutiques) that I'd purchased these bags thru them? Does it effect any "replacement coverage" due to the fact that I purchased these bags thru another source other than the Coach Boutiques? (If that's the case, I may have to only buy from Coach stores and not Department stores in the future). Has this happened with anyone else? I just don't want to use these METAL hangtags as replacements when the purses are supposed to have LEATHER ones! Any info on this would be helpful! TIA!