Regretfully, there are no more new ones available. When I was considering getting the bag, there were only 2 or 3 left in the US. As of today, apparently all are sold. Therefore, I will probably keep this bag. One spot on the canvas should be easy to remove. I was told that the leather spot could be replaced. Also, the charm should be fairly easy to repair. Missy Fringe is going overnight to Houston tomorrow for a little nip/tuck. I haven't packed her up yet, cause I enjoy looking at her while I can. Hopefully after her "work" she'll be styling...............Fringe speedy for sure!!!!!! I love mine and I don't regret getting it
As for the condition, before sending it in for repair, I'd definitely try to see if they can get you a new one first. When my store called me in to pick up mine, it had some flaws too, but it was the only one they had in the store. So I took it home first, but then it started to bug me, so I took it back to exchange for another one a week later, which turned out to be a better color combo too!!! I am very happy with it