Last week I have bought my Suhali Lockit in Verone. The next day I have find out, that the seam of the inside pocket was totally open, I can put my hand trough the pocket till on the bottom of the bag and outside of the bottom there was a scratch. I called at the store, the SA said me that they will repare it and give it back to me. I was soo disappointed about this message. Long story but: Yesterday is was at the store. This SA was very kind and she was very shocked about the defect in the inside pocket and the scratches on the bottom. She told me, that it's impossible to repair it and to give it back to me (the SA on the phone told me, that they want to repair it and to give it back to me!). There was 2 other Locktis in the boutique in Verone, and whe have inspected both very good. Both have had faults! The borders of the bottom wasn't "smooth", they have had a lot of "waves" and swellings. The SA was very shocked and me too. So I came back at home without a new Lockit - they want order an other one in a other store in Switzerland. All the 3 Lockits in Verone have had faults, the blue and white ones were ok. I`m happy, that the SA and the manager think also, that it isn't reasonable to give me one of these bad finished bags. What's happening with the Suhali bags in Verone??