I bought a red gaucho last month at Saks. I have had it for about three weeks. It was a graduation presant from my father. BUt one of the pieces of metal that holds on the stap has broken. There are two, but i dare not use it in case the entire strap breaks of. This should not be happening to a brand new bag. I am extremely upset. My father is furious. Since he bought it for me and he expects that fro the money he paid for it, it should be in perfect condition. What can i do? Should i call Saks, or a Dior boutique? I want my bag fixed. I am in love with it. Please help me.