I won an auction on a bag 20 days ago, paid like 3 or 4 days after I won (was having some $ issues), but the seller said I had 7 days so I was well within limits. Fast forward, 17 days later I have not received my item. I asked the seller about it this monday and she said she was terribly sorry, she had an issue basically, and would send it out and I should get it in 2-3 days. I sent her an email yesterday because I STILL haven't gotten it. No response. It's now been 5 days since she said she was to send it out. Other people have been getting their things (9 other people) in this time, and since I won the item so her excuse (moving, was not able to ship things) doesn't exactly work out. When should I file the "not received"? I have never had to do this before what a mess.