What is Elux's Return Policy?

  1. I know that it is 60 days, but is it the same as the boutique where you only get store credit or do they actually issue a refund?
     
  2. boutique allows you 14 days to return item in saleable condition. elux allows you 60 days. Both policies will either issue refund upon inspection of item after the grace period will be credit upon inspection. Think elux is more flexible, less choice on items found mainly in boutique.
     
  3. Not too sure. I never returned anything LV to Eluxury. But, via the FAQ section:

    60 Day Guarantee

    We pride ourselves on offering the highest quality merchandise. If you are not delighted with your purchase or gift, return the unused item in its original condition within 60 days for a full refund, less shipping costs. For issues regarding perishable food items, please contact Customer Service at 1.877.890.7171.
     
  4. Yes. 60 days and refund.