I sold a bag & posted to the USA on 16th January, whatever the delay in the postal services, tracking is showing bag as only arriving in USA today despite me having been given the flight number that the bag left for USA on the 17th January. I have never had a parcel delayed this long before. We have been in constant communication & I have been calling postal customer services every day. Today when there is finally news that the bag will be delivered, buyer emails me to say she is going to refuse the parcel & without even negotiating with me files a Paypal claim & notifies her credit card company - American Express! Personally I think she has just had a change of mind as she did email me to ask if I could get her another quite different handbag! Buyer did not say that there was a deadline by which she needed the bag, now she is saying she is leaving for holiday today so it is too late. I don't think this is true as she made no mention as to who would be there to refuse the parcel. Her address was confirmed, anyone know how I stand on this one? First time anything like this has happened to me! TIA!