I bought my VERY VERY 1st bbag and am soooooooooo excited to get it! I ordered it from balenciaga in the states but i am living in london for a couple months so my friend was going to bring it..... She ended up not coming so my mom shipped it with a few other things and got a tracking code and marked it as personal items. I didnt get insurance bc otherwise I would have had to pay 100 pounds or so in taxes. Anyways it left chicago on the 31st and there has been no tracking info. Is this normal to take this long in customs?? I am getting so anxious and concerned!