Mods please move this thread i wasnt sure where it belongs... i placed an order with a company ( victoria´s secret ) and then i placed another one...in the meantime the first order arrived and i am totally disappointed with the quality of what i received, so i wrote to the customer service, asking them to cancel my second order ( still not shipped). They answered that i can not cancel because the order is ready to ship ! i can receive the order, pay customs, pay for shipping both ways and return...i am so mad! its so much more work for both sides i am not keeping this order anyway! my question is - does anyone know if they can actually NOT cancel the order if its is only like 3 days after palcing it and the goods still arent shipped out? thx!!!!!