I bought a keychain from Coach in Barstow on my way back from Vegas and have BARELY used it..I just literally put it on my keys a few days ago. Today when getting into my car I noticed that 2 of the rhinestones are already missing from the keychain! It is one of the rhinestone ones that spell out COACH on the keychain. I have not banged it on anything or mishandled it in any way. Is this common for their rhinestone keychains? I am so upset about it. You would think that paying 28 for a keychain, that they would at least look nice for a while, not fall apart as soon as I get it. I am too far from Barstow to drive back so I guess I just take the loss and never use it because I dont like the way it looks anymore and I am sure that I will lose more stones the more I use it. WAHHHHHHHHH!