i know this is silly but i just checked my fb and someone left me pos fb for something i sold. i check those stupid stars all the time and my shipping charges stars went down a teeny bit. which has to have been from her. i charged her 12 for shipping and it cost me 12.60. so i lost money. not a lot but still. i just can't believe someone who i UNDERCHARGED would complain about the shipping and handling charges. i feel like emailing her but what would be the point? i HATE the star system. sorry for the rant.