double post - please delete My better half was about to address her directly to see if we could get any further assistance - I just walked out. I finished my shopping and headed to my optometrists office where I promptly purchased 3 pairs of Chanel glasses from him. (normally I just get him to put my lenses in whatever frames I bring him). So Ms. Snarky Chanel rep - I'm done with you and will not purchase anything in your store until you are gone. I used to have a Chanel rep at the Mazza/Saks purse dept that I adored but he is now gone. Anyone have a Chanel rep in the DC area I can switch to for my purse and accessories needs?