I was considering buying a black quilted Elise but they didn't have any in stock. I asked the CA if they would let me know when they came in. They emailed me the authorization form, but I changed my mind about the bag and never returned it, nor did I speak further to the CA. Lo and behold, he sent it to me anyhow!
Being polite, I thought well, what the heck, I'll keep it. But after three weeks, still no vibes for me. I called and asked about a return and they said, "Store credit or exchange only within seven days." 
No, I didn't read the fine print at the bottom of my receipt and now it seems I am stuck with a bag that I could have returned from Eluxury or a department store. Moral of the story? Don't buy from a MJ Boutique if you are unsure about the bag and haven't seen it in real life.
Being polite, I thought well, what the heck, I'll keep it. But after three weeks, still no vibes for me. I called and asked about a return and they said, "Store credit or exchange only within seven days." No, I didn't read the fine print at the bottom of my receipt and now it seems I am stuck with a bag that I could have returned from Eluxury or a department store. Moral of the story? Don't buy from a MJ Boutique if you are unsure about the bag and haven't seen it in real life.
I did make a suggestion to them that they require a signature before sending bags to prevent this kind of problem from happening again. It's bad for the customer and bad for the company. I think that they have the SA on quotas and they perhaps may stretch things to make that quota. JMHO Kudos to the Sales Manager for his prompt handling on this matter and his professional attitude. 
Would definitely buy here again.
