I purchased a handbag in December and after waiting for over a month I email the seller about it, now this is from the UK and she replies to me that it was sent Royal mail yada, yada, yada and you need to call USPS to find out where it is. I call the post office and they inform me the package never arrived in the United States. I reply back to the seller and she says that it will have to wait until February to file a claim with the Royal Mail. Would this be acceptable to you?. Well it was not to me so I asked her for a refund and she will just have to deal with the insurance claim. Well, today I get the package and have to pay 80.00 is customs fee. Is this normal?? When you purchase from Let-Trade, I never had to pay a customs fee. Totally confused on this one as the handbag was not worth 80.00 more.