I am hoping that the SAs on this forum is able to provide an insight on this topic. I am curious as everytime I am unsure about ordering a bag I've never seen before, the SAs always encourage me to order them and bring them back in if I don't like them. And every SA says that. They say it's good customer service that Coach is providing but I also read on the forum that apparently Coach stops sending you the PCE card if you return excessively. So what is a good way for Coach to bring in a purse you want to look at without having to buy it and return it if you don't like it?