Sorry, this is so long.....but really need to vent...
Well, reading Elle's post on not being notified when the inclusions came in really got me thinking. I have 2 SAs who usually help me, and I think I have come to realize they are not equal, they are SA #1 and #2 in these stories.
I have had both good and bad experiences with so called wait lists. Like everyone, I have ordered rare things and got them, no problem...and been on wait list and been told they sold out before my name...I always put it down to the way things go, until....
Last March or April I was on quite a 'spree' and had spent significant dollars in a short time. Right before a trip I went to ask about a Manhattan GM, like alot of people I was really hot for it. Initially, I was told yes, indeed there was a significant wait list, about 6-8 months. Then my SA (#2) winked at me, and said she could probably get me bumped and get it to me within a month. Part of me was excited about the possiblity, but I felt conflicted, what about all those people waiting...so I just reminded her that I was going out of the country for 3 months in about 3 weeks...and said I will just wait or see if I could get it while I was abroad. She said hang on. She went off and was gone for quite awhile, when she came back she had the bag, and I walked out of the store with it. At the time I just put it down to them being super nice since I was going out of the country.
Coversely, when I first heard about the pastilles (from here), I asked about it at the store. My SA (#1)said they had not started a wait list, but would and I would be first on the list. Well, when they started popping up here, I called 866 and was told yes my store had 4 in. I thought yeah! they just haven't had the chance to call, I will just go pick it up. When I got there I was told by(SA #1), oh they haven't come in yet, hmm...866 said you got them in...she went away and came back, oh, they had but they only got 2 in and they were on hold and she would call me as soon as more came in, but it probably wouldn't be for another week, at least, probably more like 2. I was pretty upset, I knew she was lying to me but what could I do. Then I asked about the cute agenda post it's, without even looking she said we don't have those. I decided to do a test. I reminded her I wanted the groom rond and the inclusion keychains, both colors. "Of course, I have you down for both).
I waited a few days, and went in again (I knew #1 would not be there, sad when you know your SAs schedule). Looked around and chatted with SA #2, and on my way out casually said, "oh, I am suppose be on list for the groom rond and inclusion keychains, can you make sure...thanks"
The next day I went to another shopping center to go to NM, I talked to the girl at the LV counter, who said the groom was in, but they were not allowed to sell it until Monday. So I went to the LV store, now I don't go to this one very often, but have bought here, so I was amazed when I went in and was greeted by name. I looked around and asked about the pastilles, sure enough they had a 'few' in the back, and I walked out with it. hmm!
No, I got my call about the groom on the release date and the inclusion on the day they came in from SA#2.
Am I just being over critical or is it really that machiavellian? Has anyone else had similar experiences?
Well, reading Elle's post on not being notified when the inclusions came in really got me thinking. I have 2 SAs who usually help me, and I think I have come to realize they are not equal, they are SA #1 and #2 in these stories.
I have had both good and bad experiences with so called wait lists. Like everyone, I have ordered rare things and got them, no problem...and been on wait list and been told they sold out before my name...I always put it down to the way things go, until....
Last March or April I was on quite a 'spree' and had spent significant dollars in a short time. Right before a trip I went to ask about a Manhattan GM, like alot of people I was really hot for it. Initially, I was told yes, indeed there was a significant wait list, about 6-8 months. Then my SA (#2) winked at me, and said she could probably get me bumped and get it to me within a month. Part of me was excited about the possiblity, but I felt conflicted, what about all those people waiting...so I just reminded her that I was going out of the country for 3 months in about 3 weeks...and said I will just wait or see if I could get it while I was abroad. She said hang on. She went off and was gone for quite awhile, when she came back she had the bag, and I walked out of the store with it. At the time I just put it down to them being super nice since I was going out of the country.
Coversely, when I first heard about the pastilles (from here), I asked about it at the store. My SA (#1)said they had not started a wait list, but would and I would be first on the list. Well, when they started popping up here, I called 866 and was told yes my store had 4 in. I thought yeah! they just haven't had the chance to call, I will just go pick it up. When I got there I was told by(SA #1), oh they haven't come in yet, hmm...866 said you got them in...she went away and came back, oh, they had but they only got 2 in and they were on hold and she would call me as soon as more came in, but it probably wouldn't be for another week, at least, probably more like 2. I was pretty upset, I knew she was lying to me but what could I do. Then I asked about the cute agenda post it's, without even looking she said we don't have those. I decided to do a test. I reminded her I wanted the groom rond and the inclusion keychains, both colors. "Of course, I have you down for both).
I waited a few days, and went in again (I knew #1 would not be there, sad when you know your SAs schedule). Looked around and chatted with SA #2, and on my way out casually said, "oh, I am suppose be on list for the groom rond and inclusion keychains, can you make sure...thanks"
The next day I went to another shopping center to go to NM, I talked to the girl at the LV counter, who said the groom was in, but they were not allowed to sell it until Monday. So I went to the LV store, now I don't go to this one very often, but have bought here, so I was amazed when I went in and was greeted by name. I looked around and asked about the pastilles, sure enough they had a 'few' in the back, and I walked out with it. hmm!
No, I got my call about the groom on the release date and the inclusion on the day they came in from SA#2.
Am I just being over critical or is it really that machiavellian? Has anyone else had similar experiences?