So here's the story... Around the middle of December, I brought two bags in to be sent to the spa. One was my Raisin Toto, which needed some dye applied to the corners. The other was my vintage suede Lydie which just needed some cleaning. The bag was fine otherwise. Both bags were shipped to NY. I received the Toto back within six weeks or so. However, I did not get the Lydie back...which I though was the easier of the two bags to handle. Around a month or so later I enquired about the Lydie as to the status, I could not get an answer as to what happened. Another month later I inquired again and was told maybe it was sent to Paris since it was suede and that it was possible that NY could not handle the cleaning. ( is this true??) It is now the end of May (5 1/2 months) and I still do not have my Lydie back. I asked again in early May and was flat out told that m local store was having a hard time getting answers as to the status. I'm really begininng to think the bag is lost... Has anyone had a bag gone for this long? Keep in mind, I thought this was a minor cleaning. I have since had another bag shipped to Paris after it had an unfortunate accident with road salt after a snow storm....Will I have to wait six months for this one too? Any thoughts or suggestions on where to go from here are greatly appreciated.