I bought a bag at styledrops.com a few weeks ago, and have worn it once. Then the other day I noticed a line has formed in the hardware (like the surface has cracked). It might have been there all along and I just didn't notice it until now. I wrote to styledrops and asked them what I should do about that, and their reply was that they will not take back the bag as I have worn it. They will repair it for me, but they said I have to keep in mind they don't have much knowledge in how to repair a bag. So of course I'm not going to send it to them, who knows how it'll look when I get it back then??? And I absolutely love the bag, and I don't want them to ruin it. So my question now is what do I do about a crack like that? The way it looks now doesn't bother me, but I fear the outer layer of the hardware might come off.