My wallet was stolen recently and I had to cancel everything ... Thank goodness no charges had been made and my DL was not in the wallet at the time (had it in my pocket) and there was no cash in the wallet ... A few days ago I got my replacement credit card and after I activated the card, I went online to check the balance. Much to my surprise, I saw that there was a $0 balance. I called my credit card company and it said the SAME thing on the automated system. So I pressed "5" to speak to the rep and when he picked up the phone, I told him what happened. Rep: Thank you for choosing blah blah blah, how may I help you today? Me: I just got my replacement card today and activated it. However, I noticed that the balance is wrong. Rep: Well it shows that you have no balance right now. Me: Are you sure? Because I KNOW there was $3700 balance from the last card. It should've gotten transferred over. Rep: Hmm ... that's strange. Hang on a moment, let me check. Me: Thanks. Rep: You're right! There was a $3680 balance on your card. Sometimes our system doesn't transfer the balance, it's one of those glitches. Yours will be updated in a few days. Thank you for notifying us, you're actually the first person to tell us. Me: So the balance will carry over in a few days ... However, I'm concerned that a credit card company will have THIS kind of issues. I mean, that's a lot of money. I talked to my guy friend about it and he said I was STUPID for bringing that to their attention. He said I shouldn't have because I could've gotten away with $3700 for free. I called them because it was the right thing to do. Or do you guys think he's right and that I was just really stupid?