Stained Bag, claimed it was flash

[Coachnut]

Well stupid me should have believed my eyes and not the seller. My sister asked me to bid on a bag for her (she has no ebay acct) I said well it looks stained and she said, the seller says it is the flash and a note from seller says it is the flash not a stain. Fast forward to today. The bag is just like the pic rusty/orangy stains.
I wrote seller asking for refund, I said the pics were TRUE and the bag was not as she said.
Now....I have 175 positive she has 6. If she doesn't refund the bag do I neg her? I am just so dissapointed. After 6 years of selling I have never had anyone dupe me like this. That is what I get for not following my gut I guess. Oh she also sent it UPS which is fine, but no packing material at all. Very sad.

 

[northerndancer]

Do you have proof of the seller's response in your ebay messages file? If so, I would file an SNAD.

 

[LindaP]

I would neg her, she blatantly lied, others buyers really need to know this. I would also file a SNAD and send it bag sig confirmation.

Good luck!

Linda

 

[finzup]

if you do a SNAD dispute and you paid via paypal dont' they make the seller refund you ??

 

[chloehandbags]

Yes, definitely file a SNAD dispute with Paypal.

You really should neg her, as well. As eBay, themselves, say:


'If you feel negative Feedback is appropriate, you should leave it. Your comment may help prevent another member from experiencing the same situation.'

 

[CitCat]

I would file the claim with Paypal first and then neg her after the dispute is resolved.

 

[Coachnut]

Thanks everyone.......

 

[merrydish]

And if you paid with a charge card notify your credit card company. What a rotten seller. Really a shame since there are so many great ones.