Hi everyone I bought a PM St Louis bag from the San Francisco store in June 2010. I love the bag very much and all and have not had any issues with it. However, I noticed tonight that all the straps were quite worn down and it's beginning to crack/break right at the part when it attaches to the bag. I don't wear it everyday (only every other weekend) and don't overload it with too much just my wallet, phone, cosmetic bag. I'm quite concerned as it's been less than a year and this problem has surfaced. Has anyone else had this problem and if so, what did you do about it? I've emailed the SA that helped me with the whole ordering/monogramming process. I'm trying to attach pictures (I've never done it) but my file is too big??? Thanks everyone!