I was hoping some other sellers could give me some advice about what they would do. I sold some car parts on eBay. One of the parts was damaged and I disclosed this, provided close up pictures, and said that I didn't know whether it could be repaired. The damaged part is replacable. Today the seller e-mails be upset that it is not repairable and he got a quote for the replacement and that he is upset. On top of this he is already upset because he didn't read my shipping terms and got upset I wouldn't ship to an unconfirmed address. How would you respond to this? I feel I disclosed everything regarding the transaction properly. How would this affect me if they did a SNAD complaint? Would you offer a refund less shipping (this item cost about $300 to ship so I don't know if this would be worth much).