This is one of my first posts here and I just had to vent. I have been lusting after a Chanel classic flap (black, large, caviar leather, silver hardware) for a long time now and my sweet husband went and bought me one as a surprise for Christmas (way out of our budget, we are newlyweds and just bought a house). Unfortunately, the one he bought had some small nicks in the caviar and I was afraid they would grow into bigger rips and so I was afraid to use it and returned it for another. Needless to say, my husband's feelings were a little hurt, but he wanted me to be happy. I took it back to the Saks here in Philly where we live, and they told me they were out of stock and would get me a new one as soon as they came in. Well, I went back on Dec. 27th and today is Feb. 2 and they still didn't have one. I know they need to restock after Christmas, but this is getting ridiulous. I have called the SA every week and he says "soon". Plus, we are almost at the 60 day return point and I didn't want to be left without being able to return it. So today I went to NM here in Philly, carefully checked 3 bags, and selected one to bring home. However, when I got home I realized this one had the same little rips down the side (it's so hard to look closely in the store when the salespeople are breathing down your neck!) I was so excited to get this bag, but it's been over a month since I got it and haven't been able to use it and my husband is so upset and so am I. What was once a wonderful surprise has turned into a fight and it's turning me off Chanel. The problem is, I still love the bag! But I can't justify spending $2350 on something that already is damaged when you leave the store. Not sure what response I am looking for, just wanted to vent my frustration.