Should I be offended or am I just paranoid? lol

xanderbsb

xanderbsb

O.G.
Feb 22, 2007
1,007
19
#1
Today I decided to go to Neiman Marcus at the Stanford mall. I went inside the Chanel area and not one SA approached me or asked if I needed any assistance but the SA approached and asked the other lady in there... it really made me feel out of place, like I wasn't worthy of being helped... or maybe I'm just being sensitive :confused1:
 
#2
Unfortunately this happens a lot with certain Chanel boutiques. I’ve noticed where I live some associates are very judgmental. Maybe it has something to do with my age? I’m 21 and I assume quite a lot of girls go in there without any intention to buy, so maybe you’re running into that issue. I was extremely disappointed when I first walked in there and was treated this way. Once I told her I wanted to purchase a bag, she immediately was very concerned with making me happy. I hope you find the right associate to help you. I ended up dealing with a different associate than the one I just spoke about, and she was friendly from the beginning. I hope everything works out for you. Best of luck.
 
#3
lmiller4 said:
Unfortunately this happens a lot with certain Chanel boutiques. I’ve noticed where I live some associates are very judgmental. Maybe it has something to do with my age? I’m 21 and I assume quite a lot of girls go in there without any intention to buy, so maybe you’re running into that issue. I was extremely disappointed when I first walked in there and was treated this way. Once I told her I wanted to purchase a bag, she immediately was very concerned with making me happy. I hope you find the right associate to help you. I ended up dealing with a different associate than the one I just spoke about, and she was friendly from the beginning. I hope everything works out for you. Best of luck.
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I'm 21 too so I guess that can be one reason why. Thank you for replying :smile:



I hope it also isn't cause I'm Asian cause the SA was white and the other lady there was white too.
 
#5
I'm 28 but as an Asian I look younger than my real age. Chanel most Chanel SAs didn't pay attention to me at all but I know some nice SAs and they are great.

I got lots of bad experience from Chanel boutique.

Sometimes I visit a boutique after school with a no name bag and normal cloth and some SAs look down at me. Anyway, I don't care I know I have money to pay (lol). I always go to Chanel boutique every week and lastly they can remember me and treat me in a good way.

I don't care whatever they act. Dad always told me that don't judge people from what you see and if your duty to sell something, you need to have a service mind.
 
#6
age is usually the reason. when i'm shopping alone, i'm pretty much left alone. (i'm in my 20s too.) when i'm with my mom, SAs are all over us. i prefer it when they don't bother me. :smile: i can try on all the stuff i want without having them looking over my shoulder! forget the SAs and enjoy your shopping.
 
#7
on the other side, i actually prefer when SAs don't fuss me and being too everly attend me.
i like to browse "alone" before i decided something, when i have my eye on something, i'll ask for their assistance, and they better attend me then LOL
 
#8
I don't think you are paranoid; it seems this happens in every Chanel boutique. Don't be offended either, it is probably the way they are trained.

In the Sydney store, being asian or having a male partner with you will get you good attention, looking like a uni student, wearing a backpack will get you bad attention and being a mid-20's solitary caucasian female will get you no attention at all!
 
#9
Dont feel bad. It happens all the time. I will give you personal story. I have been a die hard LV collector. Buy alot...or did. I used to go into Chanel and drool, but just didnt want to make that first purchase, a weird loyalty to LV I guess. Anyway. They all treated me like dirt. Everytime I thought maybe I would buy something I would ask questions no one would even care to help. So about 3 months ago, I make my first purchase then second. They are all over my ass now. I mean ALL OVER. I get calls all the time, granted I have bought alot but they just didnt think I was a buyer before. That is a common mistake poor salespeople make, poor in the sense they are lacking sales skills. So dont feel bad, its not you, they are just crappy salespeople!!!
 
#10
I wouldn't feel offended. I am 34 (and look it) and went into the boutique in Bloomingdales NYC last month. I was the only one in there, and they didn't say hi. It's not ageism, it's the particular SA's temperments . I won't buy from them now because of the way I felt when I left....
 
#11
Shari said:
I don't think you are paranoid; it seems this happens in every Chanel boutique. Don't be offended either, it is probably the way they are trained.

In the Sydney store, being asian or having a male partner with you will get you good attention, looking like a uni student, wearing a backpack will get you bad attention and being a mid-20's solitary caucasian female will get you no attention at all!
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lol, wearing a backpack won't get you any good attention at all no matter where you go. =P
 
#12
I know it made you feel weird, but it's a bit of a mixed blessing. Honestly, I wish they'd just let me browse invisibly. I'm not one for small talk when I shop unless it's with an SA I already have a relationship with.
 
#13
I had a complete opposite experience. I just recently got the urge to buy a designer handbag, but had no idea what i wanted. I had traveled about 2 hours away to hang out in Houston in cheap jeans. When I went in to NM, An SA came right over to me, took me to every designer and schooled me before I finally decided to try on Chanel. I was upfront about not buying that day- but in the near future.
 
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