I have read many posts on this forum about people receiving used LV merchandise from Elux. I really thought those incidents were few and far between. However, today, I excitedly opened up the new epi french wallet I ordered only to find SOMEONE ELSE'S CREDIT CARD was already tucked securely into one of the slots!!! No, it wasn't one of those "sample" paper cards you get in cheap wallets...it was a REAL discover card with the owner's signature and photo on the back - valid through next year. Needless to say, I called ELUX immediately and they *assured* me they have a THOROUGH inspection process for returned LV. Can you blame me for not being convinced? This will be the end of my long-term relationship with ELux. Lucikly, I have a local boutique to shop in.