Shirt Damaged Gucci Purse

  1. My GF bought a red shirt/blouse from Nordstrom. After washing the shirt, she wore it with her Gucci purse. The red ended up bleeding onto the purse. Gucci said they could "evaluate" the purse for $50, and if it could be cleaned, it would be 150 to 250. However, the customer service person said that it was unlikely to work on the beige GG fabric.

    Has anyone had any success negotiating with Nordstrom for a new purse? They supplied a product that caused property damage. We still have receipts for both the purse and the shirt/blouse.

    Any advice or insight would be appreciated.

    Thanks.