Sending a bag off

  1. Has anyone ever sent a bag off to get small repairs? I bought a paddy from NM last year, and have a few small wear and tear things I would like to get fixed. Can this be done at a NM store??
     
  2. I took my paddy to the chloe store where I purchased it only 3-4 months before due the color coming off. I trusted they would know how to handle it. Turns out my bag was destroyed when it was sent out to be re-dyed. Wish I had known about tpf then...

    I'm not sure what NM will do as I have not purchased a bag from them. I would definitely be careful though and you might want to post pictures of the 'wear and tear' first to get some more expert opinions before sending it for repair.

    Just trying to help you avoid my heartache...