Hi! Just a question about customer etiquette... Does everyone stay with the same SA who served you the first time around?
To explain: I bought a couple of wallets at a BV boutique a couple of months ago. The SA there called me yesterday to tell me about the BV pre-sale starting June 4, and she said if I dropped by beforehand, I could reserve some of the bags and then pay for them at sale prices. So of course I visited today but didn't see her, and bought a bag through SA #2. Then SA#1 showed up, remembered me and started to chat with me, when SA#2 interrupted and said I was buying the bag from her.
I just feel bad because the SAs all seem to compete with each other to "help" a customer. Do they get paid a commission per sale? Was the appropriate thing for me to buy from SA#1?
To explain: I bought a couple of wallets at a BV boutique a couple of months ago. The SA there called me yesterday to tell me about the BV pre-sale starting June 4, and she said if I dropped by beforehand, I could reserve some of the bags and then pay for them at sale prices. So of course I visited today but didn't see her, and bought a bag through SA #2. Then SA#1 showed up, remembered me and started to chat with me, when SA#2 interrupted and said I was buying the bag from her.
I just feel bad because the SAs all seem to compete with each other to "help" a customer. Do they get paid a commission per sale? Was the appropriate thing for me to buy from SA#1?