I had a similar encounter...not as bad as the initial thread starter...and the saleperson wasn't knocking my bag...just other brands in general. I was in Hermes the other day looking at their bags. Had never really ventured in their store before...but was curious.
The bags in this particular store...well, nothing really caught my eye, only the price tag!!! But the SA started going on about how it's better to spend $4,000 on one bag that is a classic and that will last forever, stay in style for ever...instead of buying a whole bunch of bags like Chloe (she did say Chloe!!!) that are not of the same quality, not classic, etc...
My opinion, I would rather have several bags...to change up with the outfit, instead of one expensive bag.
I mean, I know SAs should be proud of the products they sell and try to convince buyers why their product is better than the others...but looking at some of your responses...the SAs just need to do it with more class.
In Sales 101 you are taught to never cut down the competition, you can draw comparisons but never slam the opposing product (like the SA in the above scenerio). She's a 'doe-doe' since you are a Chloe owner and in essence this SA was saying your choice was not classic. Also that Hermes will always be in Fashion and not Chloe, WRONG. (no one can predict that for one thing)
What she should have done to justify the price was to go into Hermes being handmade and it takes X amount of time to stitch one, their exclusivity, top of the line leather blah, blah, blah...or investment piece etc. KWIM