Hello. I don't know which forum this belongs to [MODS, please feel free to move this to an appropriate forum], so I am just posting it here. I am wondering how I can recoup the shipping fee when I make a return. I bought a Burberry trench coat from Saks.com. The description clearly said that it had a "zip out" warmer. The one I received had a "button out" warmer instead. The coat looks decent enough, so I was trying to overlook it, but the button thing really does bother me a lot. Do you think that is enough to persuade Saks to refund me the shipping as well or am I out of luck? The shipping was $26.50 by the way and while it is not A LOT of money, the fact that they sent me the wrong one irks me. TIA.