do they replace hangtags for ANY bag (assuming they have it), regardless of where you bought it? i was looking at the other baby bags on eBay and they all have two hangtags- but mine, from the outlet, doesn't. nor does my ipod case. the sa at the store mentioned calling them and asking, but she wasn't sure if they would. will they replace these? or is it a "you only get one" kind of deal? thanks.