Repairs, spare parts etc.

  1. Hi Guys,
    do you have any experiences with damaged Burberry bags and how they can be repaired? Does Burberry offer a repair service or are we Burberry owners on our own when it comes to broken handles or non-zipping zippers? What about older bags, does Burberry have the necessary spare parts for them?
    (I hope I will never need this kind of service, though...).
    Regina :shrugs:
  2. My local Burberry store said they'd fix it. They use some outsource company, so I don't think hardware or anything that has the Burberry logo/word would get replace, but missing stitchings, broken zipper and things like that, they would do.