Jimmy Choo

Repair services

dingdong79 Posted By dingdong79 Posted Jan 21, 2013

  1. Does the store repair Choos purchased from department store? I have a pair of unworn crown sequin pumps that appear to have a slick crack on the heel. Since it's plastic I'm worried it could crack open some more after actual use.
     
  2. Take them back to the store you purchased them from, if it a warranty issue. If you have not worn them, then they should not spontaneously crack. You can try to take them to the nearest Choo boutique and ask who they would sent them to. Most designers send to local repair shops for minor things. The cases where you will see the boutique send it back to the manufacturer is in major issues like bag re-lining, or catastrophic failure - which this could be.
     
  3. Do you have an update? I'd be interested to know!