I have a flint suede bag and the strap broke. I took it in to have it be sent in, and the lovely SA at my store didn't charge me the $20 fee which was very nice of her. Anyway I got my bag back the other day and the strap looks fine and it's not noticeable unless you look at it closely-that it's not the original stitching and stuff but I am looking over my bag and I see this black mark on the flap about an inch and half long. I kinda freak out because I do not remember it being there. I break out the suede cleaning kit and try that and it makes no difference. I have no idea what the black mark is- ink or grease maybe, but it's definately in the suede now. I don't know what else to try to remove it and it's very noticable. I don't know if I should take it to the store- I mean how can I prove it wasn't there prior to it being sent in for repair. Any ideas ladies?