Having only purchased CLs online or on eBay, I've never conversed with an SA about CLs. Recently, I have been mentally preparing myself, mustering enough courage, to take the next step: go into Saks and/or NM and physically try on a pair of CLs at the floor. I normally never have more than 2 minutes of encounter w/ an SA at the shoe department. My standard procedure is to ask for shoes, try them on, and then run away--swiftly. They scare me. They hover like vultures and close-in fast. :s: What has your experience been? Do you have a designated SA? How did you build your particular 'loyal' relationship? How does an SA treat his customers fairly or unfairly? TIA!