I am considering purchasing a Vintage Cherry Red Chanel Quilted Tote. The bag looks good for the most part - some minor scuffs which I could live with. Problem is the ribbon through the chain strap- it is dirty and I'd like to clean it. This is what I was wondering? The bag has a cloth lining - so would Chanel would replace the cloth lining as part of the refurbish? Or just clean the chain? Has anyone ever refurbished a bag? Is it a total refurbish or would they just cleam the chain?