Hey my fellow PF'ers!! Need some advice. I finally received an item today that I bought off eBay (plastic colander) and I didn't purchase insurance (I know dumb me) and of course the handle part was broken. I assumed, which I know you should never do in the first place, that she would we ship the colander in a box, but she put it in a plastic bag . I emailed her just now telling her the problem. Am I s*** out of luck cuz I didn't purchase insurance, but her packaging was so ridiculous for this item. What would you guys do? Thanks!!