The other day I took off a bracelet that I wear everydaY to clean it and the safety clasp broke...SO I as my jeweler lives in Chicago I sent it UPS and it cost me $200....(that freaked me out right there...but needs must kind of thing...SO we repairs it and I get it back today!!! The clasp is SOOOOOOOOOOOOOOOOOOO tight I can not get it open!!! The damn thing broke my thumb nail off then the end of it bust off the bracelet itself...so there I sit with like 8 diamonds in my hand and a braken bracelet...AND he charged me $200 for the repiar. SO $400 and Im still screwed. Im so pissed.