So I took my Stella out today for her maiden voyage, and I noticed that the shoulder straps really pull at the leather on the bag. Is this normal? I don't even have that much stuff in the bag! Just my wallet, checkbook, cell phone, iPod, and some lipgloss. Here are some pics...you can see what I mean: What do you guys think? I was at Nordstrom today and spoke to the manager of the handbag department; she says they send their bags to "The Bag Doc" and that he works for Marc Jacobs doing repairs and such. I asked her if he could repair that part of the bag and find a way to secure the straps so that they don't pull like that. Have you guys ever seen this before? I'm SO bummed! I can't carry her until it's fixed, because I don't want it to get worse. I think it looks horrible...it's all saggy and pulling on the pretty leather. Dammit. Opinions? Advice? Should I send it to the Bag Doc?