Question for Coach Sales Associates

  1. I was just wondering, if I purchase a bag from eBay and say, I wanted to have it repaired for whatever reason, how is that handled as far as Coach is concerned. In other words if I take a bag that was purchased from a previous owner off of eBay, is there any way Coach or a Sales Associated would know it was purchased from a previous owner by using the ID Nos? Would I be denied repair service? I hope my quesiton makes sense.
  2. you can have it repaired, as long as it's not a final sale item from the outlet. You will also probably have to pay a $20 repair shipping fee. Bags are not assigned to customers, so they will not know you bought it used.