Right before xmas I was at my local boutique (Short Hills, NJ) looking at the LVOE cell phone charm, thought I'd get myself a little present. The SA (no name,don't want to get him in trouble) said it's the last one..."but I really wouldn't recommend it because I think it'll break" (I had seen a thread about that here so I was on the fence). Then he said, "there, I guess I'm fired!" So I told him that my "friends" (all you TPFers) had said that many SA's said the same thing about the charm and he was very surprised. I told him I appreciated his honest opinion and that I wasn't going to buy it since it did look flimsy. Then the lovely SA said, "There's not a lot left; why don't you come back in 2 weeks when the spring things are out." I thanked him again and said I'd DEFINITELY be back! I just thought it was so cool of him to steer me away from something he wouldn't recommend. I know he'd seen me in there this fall making some purchases (ie spending $!) so I feel like I'm totally developing a rapport with the staff. I think the service is another reason why I LVOE LV! Does anyone else have exceptional SA stories?