My SO lives in a very nice highrise in Gold Coast in Chicago and for the large part, the service there is great. However, there is one doorman who is so surly and rude to me, I'm amazed! You have to be buzzed into the elevators to go up to the apartments. I visit my boyfriend everyday and he has left my name at the front desk. Everyone is very nice about buzzing me in except this guy. Whenever I am loitering around the gate waiting to be buzzed in, he starts to hassle me like I'm trying to rob the apartments! He always spends several minutes going through "documentation" to find my name before buzzing me. Or, if he sees me coming, he'll disappear into a back room for several minutes. He's also the primary guy who handles the mail because there's a mail service... I had several important letters/packages sent to my BF's house because I thought it was a very secure place, but now I've never had so much missing mail in my life. I don't want to seem paranoid, and I don't know if the doorman is singling me out or anything. I spoke with my SO about it and he dropped by the office to tell the guy to make sure that he lets me in. This building doesn't have that many residences and it's expected that he should know the regulars who come in and out anyway in these kinds of buildings. At this point, I'm tired of having a little mini-battle everytime I enter this place. Should I have my SO write a letter to his home owner's association? I'm just wary of this doorman getting more pissed and starting to lose my SO's mail!