Problem with a seller...

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  1. Sorry if this is a little long... I bought a monogram partition from a reputable seller, but before buying I e-mailed the seller to ask if there were any odors like I always do. The seller replied that there were no problems at all with the bag. So, thinking I was getting a great deal, I immediately bought it for $219.

    It got here yesterday and it has one of the worst smells I've ever smelled inside an LV bag. I e-mailed the seller about this and asked for a full refund or a partial refund so I could keep the item.

    I really, really want to keep it but they've only offered me $20 as a partial refund. Is this reasonable? They've apologized and said they can't take a negative profit on the item so that's all they can offer, but I feel really cheated. :crybaby: What do you think?

    Ugh, I meant to post this in the LV subforum, can a mod please move it?
     
  2. You might find it is better located in the eBay sub-forum - I always find it super helpful!
     
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