What do you guys think about sending an email blast to the VP of User Experience & Optimization to request the old app back and/or ask them to add price scanners to the Rack stores? It seems like many of you have emailed customer service or contacted your local Rack representatives and not received a response. Perhaps we can pick a date and everyone sends an email on the same day?
It is probably against forum rules to post his email address and phone number, correct?
I found the VP's info on elliott.org and this note was included:
Note: Mr. Saltzman should be contacted if the customer experience issue is related to how
Nordstrom’s technology features work (e.g. website, mobile shopping app, and store registers).